![]() This is what the Mac error message dialog looks like: If your device’s screen is locked, disconnect its USB cable, unlock your screen, and then reconnect the USB cable. After I connected my Nexus 9 tablet to the Mac with its USB cable and then started the Android File Transfer app, I saw this error message on my Mac:Ĭan’t access device storage. Last night I was trying to use the Android File Transfer program on my MacOS system to transfer music to my Google Nexus 9, which now runs Android 6 Android 7. Android/macOS Solution: This article shows a solution to the Android File Transfer app “not working on Mac” problem, where you get the Android error message, “Can’t access storage device.” (This solution may also work on Microsoft Windows systems, though I don’t have a Windows system to test with to know for sure.)
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